Managing Wireless Internet & Wi-Fi Access Points and Restoring Downed Equipment

The wireless revolution is on. Wireless networking access points, hot spots, routers, line-of-sight equipment and related devices used to create wireless local- or personal-area networks are abundant in today’s business and consumer networks. The seamless streams of data communications that pass through these networks are reshaping the boundaries of technology. Just like their “wired” predecessors, however, no data passes through these wireless streams when even just one device on the network locks-up.

The Problem

The major obstacle to managing (remote) wireless equipment, of course, occurs when software or hardware locks-up or crashes. Rectifying non-operational wireless equipment is compounded by the obvious distance between devices and network managers, the abundance of such devices and the existence of firewalls or other precautions designed to keep outsiders out of the an internal LAN/WAN.

The Solution

Remote power distribution units supply wireless providers with a secure out-of-band solution to review, reboot and restore wireless equipment to operational status. The out-of-band solution eliminates the obstacle of the wireless provider requiring a network connection or without going through a private firewall or VPN. With the secure modem, the wireless provider can dial into the unit and connect to the wireless equipment without requiring access to the LAN/WAN.

The wireless provider would first dial into a secure modem, which requires password authorization on the first attempt, preventing outsiders from multiple attempts at access. The should also require appropriate user ID and password authentication to access its control functions or console port pass-though functions. After successfully accessing an out-of-band solution, the remote user can then issue group or individual reboot commands to the supported equipment units.

Benefits

A secure out-of-band solution allows the wireless provider to remotely resolve non-operational wireless equipment without requiring an on-site visit, thereby reducing costs associated with field service calls, eliminating SLA penalties and improving customer service.

A secure out-of-band solution assures the customer with wireless equipment that devices maintain maximum uptime without requiring security breaches through its firewall, manual intervention from its staff or interruptions form outside personnel at their site to restore non-operation wireless equipment.

Comments

[NewSunSEO]

Hello, this is a very nice article you have written. Thanks for the alternative solution as well. My internet goes out frequently in my house. Its always something that needs to be reset. I will definitely look into this. Thanks a lot!